Frequently Asked Questions

  • We have workshops in Alexandria, VA, Greenbelt, MD and one or two other locations at any given time.

  • We are the official and exclusive dealer for Petrof and Hailun in DC, MD, and VA. This applies to new, unused, and imported Petrof and Hailun pianos. We also refurbish other brands for sale, including Yamaha, Kawai, Baldwin, Steinway, Mason & Hamlin, among others.

  • Yes, we buy pianos from sellers in the DMV and surrounding areas. In some situations, we help piano owners sell their piano on consignment. If you need to sell your piano, contact us and we can guide you through the process.

  • Yes, just like other piano stores, our customers can trade-in their piano for credit towards a new or used piano. Please contact us for details.

  • Yes! In fact, our operating hours are more flexible than a typical piano store, with evening and weekend hours not just available, they are the norm. At our workshops, you see where we work on pianos, and will usually see a piano

  • No, unless otherwise stated, all of our pianos are delivered free of charge. On the other hand, if you need to move piano yourself, we can recommend the best crew in town.

  • Yes, we provide pianos for concerts and events, as well as long-term rentals. We have a rent-to-buy program as well. Please contact us for current availability.

  • Yes, we work with a bank that specializes in financing piano purchases from piano stores across the country. They are very easy to work with and have a good reputation for customer service.

  • Prices vary according to location and situation. Please contact us for a quote.

  • Most sticky keys can be resolved during a standard tuning appointment.

  • First, if you do not already work with a piano technician, you should have the piano inspected to see whether it is functional. If it is indeed functional and useful, we can help you find an organization or family that will benefit from you donation.